We value the privacy of all our clients. Client information is kept confidential.
We charge clients on an hourly or per-draft basis, or in other agreed ways. We need to keep track of our own work, and our clients details, in order to bill people and get paid. Unless the client wishes to disclose this information, we will not normally share this information with unconcerned parties. However, if a client doesn't pay promptly, we may need to involve third parties and share otherwise confidential information to ensure we get paid.
If clients wish to remain anonymous, we respect this wish. We do advise clients, however, that we may be unable to access certain records without disclosing some information about our clients to a relevant party.
We may need to share some information with tax officers or other financial or legal authorities from time to time, but we do everything in our power to ensure that this information is kept as confidential as possible.
Information disclosed to us through electronic means such as email may be sent to third parties (our web providers) and we cannot guarantee the security of this information. However, we do endeavor to use the securest forms of email that we can find, and will do all that is in our power to keep information private. We can do even less to ensure the privacy of our client's email accounts. Some information we may only disclose to clients through post or in person, unless the client specifically requests electronic delivery of information.
If during our research we find confidential information, we reserve the right to discard this information.
We also understand that sometimes people want their information shared with others upon request. We provide clients the opportunity to add a list of other individuals who may access their information.